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FAQ & Support

BUYERS FAQs

How to buy any product from MYGIFTI.COM ?

A buyer can view any product or service available at MYGIFTI.COM without any login information. But for buy and Product or service you need to create your unique login with chosen Password or can login through your existing Facebook or google account.

What will be shipping charges for my selected product ?

Shipping charges will be added and displayed to final product cost before you make payment for the same.

How to make Return or Refund any Product ?

Refund: If any refund of amount will be transferred to your MYGIFTI.COM account...................by cheque only at your shipped address. All this process will take 12-14 working days.

How to Exchange any Product at MYGIFTI.COM ?

If you want to Return or Exchange any product just raise request within 48 hour of receipt of product only.

Is it mandatory to make my Login at MYGIFTI.COM ?

No, It is not mandatory to create your unique login at mygifti.com but we suggest you to create your unique account with your password because you can earn reward points with each purchase through your unique login.

What is the value of Reward Point earn at MYGIFTI.COM?
 
What is the Free Look Period concept at MYGIFTI.COM?

At MYGIFTI.COM Free look period is 02 days of 48 hours. It starts from the day of delivery of product to its shipping address.

 

SELLERS FAQs

Who can join us as Seller?

MYGIFTI.COM is a unique portal to promote Women Entrepreneurship. So we welcome all those Females who want to sell their products with us without any geographical limits and earn fame with us.

If any Female have GSTIN or Company registration by her own name then MYGIFTI.COM will consider them as FEMALE SELLER and there will also discount in marketplace fees by 30% rather than MALE sellers.

How can I become Seller on MYGITI.COM ?

Seller registration is completely an online process which includes 03 steps only. These are Company/ proprietorship details, Personal details and Bank details.

Which documents required for Seller registration ? 

We advise you to keep ready the scan copy of mandatory documents like GSTIN number, Photo, Firm/ Company registration etc. detail required documents are mentioned under Seller Login module.

After registration when can I able to sell products?

Once seller registration done and all required documents uploaded then it goes to verification team of MYGIFTI.COM. Once verified you are able to sell your product on MYGIFTI.COM.

What Product you I can Sell with MYGIFTI.COM ?

You can sell a wide range of Products at MYGITI.COM. We advise you to visit MYGIFTI.COM before registration and go through available categories for better selection of product to be sold as per your choice.

How to can I Listing Products?

For listing any product you need to have at least 04 images of your product with different angles. The images should be unique, clear and owned by you only. Upload images and add product description like measurement, color, model, size variant(if any), quote price. Shipping charges will be added by MYGIFTI.COM once it approve. We are always ready to help you at any stage of listing of your product.

How to decide Pricing of Product?

Product pricing will be quoted by seller only. However we advise to quote price competitively with already available the same product in market.

How many Products I can List at MYGIFTI.COM ?

There is NO LIMITATIONS of number of product you can upload for listing. Please careful in choosing product category under MYGITI.COM classifications.

What is the marketplace fees of MYGIFTI.COM on my Products ?

Listing of product is absolutely no chargeable i.e FREE but the Marketplace fees of MYGIFITI.COM on each product is absolutely chargeable from your product sale. It will be different as per its category. You need to listing of your product only, the commission payable on that product will be reflected as it approves by MYGITI.COM team.

What is the final Payment I get on sale of my products ?

The final payment to you will be paid after deduction of marketplace fees and applicable taxes.The payment will be transferred to your given bank account with in seven working  days from the date of free look period of buyer. Once the payment initiate from our side you will intimate either by sms or at your registered E mail ID. Once payment initiated normally it will take 1-2 days o finally reflect in your bank account.

What is the Payment Method ?

All Payment made to you strictly to your Bank account through NEFT only.

How can I Manage my Seller account or Log in at MYGIFTI.COM ?

In case you want to update any registration information like, address, mobile number, address etc. then please inform us at sellers@mygifti.com with supporting documents.

What Compensation I will get in case of Product lost or damage in transit ?

Yes, you will be compensated by adequate amount if any product lost or damage in transit by our logistic partners. The refund depends on product nature and price.

Can I sale outside India through MYGIFTI.COM?

True, we have option to sale your product out of India also. But presently we allows to sale Product in India only.

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